Privacy

Oukitel Privacy Policy

This Privacy Policy outlines how Oukitel (hereinafter referred to as "OBA Srl") collects, uses, and protects your personal information when you interact with our products and services, including our website, mobile apps, physical stores, and social media platforms.

Scope

This policy applies to the processing of personal data of individuals who interact with Oukitel through the following channels:

  • Oukitel Website: www.oukitel.it
  • Oukitel Mobile Apps: All mobile applications developed and distributed by Oukitel Italia
  • Oukitel Social Media Profiles: Facebook, Instagram, Twitter, and other social media platforms
  • Email, SMS, and other digital communications
  • Oukitel Physical Stores

What Personal Information We Collect

We collect the following personal information:

  • Information you provide: Name, surname, email address, phone number, date of birth, payment information, product preferences, feedback, reviews, and any other information you voluntarily provide.
  • Usage data: Information about your device (e.g., device type, operating system, IP address), your activities on our website and apps (e.g., pages visited, products viewed, purchases made), and your interactions with our communications.
  • Product usage data: Information about how you use our products, such as the settings you choose, the apps you install, and any technical issues you encounter.
  • Data from external sources: We may combine your data with information from third-party analytics providers to better understand your interests and needs.

How We Use Your Information

We use your personal information to:

  • Provide our products and services: Process your orders, manage your account, respond to your inquiries, and provide customer support.
  • Personalize your experience: Offer personalized content and promotions based on your interests and preferences.
  • Improve our products and services: Analyze your data to identify trends and improve the functionality of our products and services.
  • Communicate with you: Send you important information about your orders, product updates, special offers, and marketing communications (with your consent).
  • Prevent fraud and ensure security: Protect your data and our systems from unauthorized access.

Who We Share Your Information With

We may share your personal information with:

  • Service providers: Companies that assist us in providing our services, such as payment processors, shipping carriers, data analytics providers, and customer support providers.
  • Business partners: To offer you joint products or services.
  • Competent authorities: If required by law or to protect our rights or the rights of third parties.